Every startup/company I work for I've had to jury rig ways to get new product ideas in front of users. Google sheets, Grafana boards, Chartio (RIP), etc all to go "SQL query" -> "user-accessible website". For some reason Retool doesn't have a "make externally available to these people".
So I'm playing around with how to build a generic interface between db and user access panel.
27. I don't think you do disagree. Read point 29: Hire and rely on product engineers. They have full-stack technical skills needed to build a product along with customer obsession. Yes, this means they need to talk to users, do user interviews, recruit tests for new features, collect feedback, do support, and respond to incidents.