What's the one onboarding "hook" that made you try a new tool?
5 comments
Show value in as little steps as possible.
If it needs access to my real system data, tell me why, and guide me through the all steps I need to complete to set it up.
Write out every step. Make it obvious. Come back to your instructions the next day and make them simpler, and more obvious.
Have as few steps as possible.
Time to value is key here.
If it needs access to my real system data, tell me why, and guide me through the all steps I need to complete to set it up.
Write out every step. Make it obvious. Come back to your instructions the next day and make them simpler, and more obvious.
Have as few steps as possible.
Time to value is key here.
Thank you!
"This tool does exactly one thing well, and uses no extra permissions/libraries/network access to get there."
I also put a lot of value on a well designed CLI. A GUI should not be required for anything.
I also put a lot of value on a well designed CLI. A GUI should not be required for anything.
What’s the one thing during onboarding that made you actually give a new tool a try?
Was it a pre-filled demo with fake data? A “1-click” setup? Importing from Prometheus or Grafana? Or maybe just really good defaults and copy that made it feel effortless?
I’m especially curious how developers and ops teams decide if something is worth testing. Would love to hear your examples — good or bad — of onboarding moments that worked.