Intercom's model beats GPT 5.4 and Sonnet 4.6 at customer support resolutions(venturebeat.com)
venturebeat.com
Intercom's model beats GPT 5.4 and Sonnet 4.6 at customer support resolutions
https://venturebeat.com/technology/intercoms-new-post-trained-fin-apex-1-0-beats-gpt-5-4-and-claude-sonnet-4-6
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