farkas · HackerTrans

8 yıl öncediscuss

We have recently replatformed Jira and Confluence in Cloud: https://techcrunch.com/2018/04/02/atlassians-two-year-cloud-...

I'd encourage you to take a look again.

farkas

8 yıl öncediscuss

FYI that we're implementing read-ony mode in our data center product line, and we've also got various knowledge base articles for how to achieve this should you need it:

  https://confluence.atlassian.com/confkb/how-to-make-confluence-read-only-311920317.html

In any software, you've always got old requests that haven't been filled. We're just public about it.

StackOverflow has the same issue here: https://meta.stackexchange.com/questions/tagged/feature-requ...

Many top requests are 9+ years old.

farkas

9 yıl öncediscuss

Thanks for the feedback. We have just completed some replatforming work for Jira, and for some customers it got a lot faster, for some a bit slower.

Regardless of which camp you are in, we have dedicated teams focusing improving Jira performance over the coming few months.

If there is any more information you can provide around your situation, we'd love to hear it in order for us to ensure we fix your specific issue.

Scott CEO, Atlassian

farkas

9 yıl öncediscuss

I'd love to hear more about the APIs we need to improve. We are exploring using GraphQL for our next revision of APIs, and your experience would help us with that effort. If you're interested - we'd appreciate your feedback.

Scott CEO, Atlassian

farkas

9 yıl öncediscuss

Depends on what you mean by "left".

We are technically a UK incorporated company, headquartered and half our staff in Sydney and many of our staff and customers in the USA.

I still consider us Australian though.

farkas

9 yıl öncediscuss

We didn't move to the USA to take funding.

Both founders still live in Australia. Roughly half our global staff are Australian.

These days with local VC funds you can get funding much easier than when we started. That said, for later rounds (>150m+ valuation, tens of millions of dollars in), you are likely to get a better deal from the USA firms.

Scott, founder Atlassian

farkas

9 yıl öncediscuss

> while atlassian is not, they mostly care for their big customers

What do you base that comment on? Love to know how we can improve (beyond the things already listed above)

Scott (Atlassian CEO)

farkas

10 yıl öncediscuss

I want to add to what Michael said above.

In meeting with Michael, and discussing how we could work together, Michael could not be more clear that Trello's success is predicated on is breadth and its appeal to many different use-cases.

This is most clearly displayed in their inspiration page, that includes many, many use-cases:

  https://trello.com/inspiration

Keeping this strength alive will be key to Trello's long-term success.

Scott, CEO Atlassian

farkas

10 yıl öncediscuss

We don't view JIRA and Trello as competitors.

JIRA shines in areas that (a) have workflow and (b) require repeatable processes across a number of people.

Once you have 20+ people on a project, you need repeatable processes.

In cases like bug tracking, project management, customer service, help desks, HR onboarding and hundreds others you need workflow.

Trello shines in areas where you have (a) small teams or (b) require ad-hoc semi-structured data.

In small teams, even if repeatable process would help you, it's not worth the cost of setting up a system - you achieve it by social means.

Trello also has many, many use-cases where you want to start something quick, or personal. In this case it really shines, with near-zero friction to get started.

Scott, CEO Atlassian

farkas

10 yıl öncediscuss

We have no plans to sunset Trello. Trello is an incredible product, and an incredible brand, with an amazing team behind it.

Atlassian's product range today includes unstructured (Confluence) and structured (JIRA) products.

Trello fits right in the middle. It has a myriad of use-cases[1] and is loved by the millions who use it daily.

[1] - https://trello.com/inspiration

Scott, CEO Atlassian

farkas

10 yıl öncediscuss

Thanks for the recommendation!

We believe that JIRA Service Desk is the best for most use cases, and we're committed to aggressive pricing.

Let me know if I can help out at all.

Scott Farquhar, CEO Atlassian

farkas

10 yıl öncediscuss

Sorry for the hassle. Though it's not your issue, we needed to clean up all the different identity systems we had created over the years (Bitbucket, HipChat, Atlassian cloud, Atlassian services). Nothing nefarious, and we have literally spent years planning to make it as seamless for customers as possible.

If you have any issues - contact [email protected].

Scott

farkas

10 yıl öncediscuss

We have quite a few of our customers move from TFS to the Atlassian suite. We'd welcome you as a customer! Please try them out.

Cheers, Scott CEO, Atlassian

farkas

10 yıl öncediscuss

As the CEO of Atlassian, I'm obviously biased, but you should really check out Confluence. With 10s of thousands of companies using it for this exact purpose we have deep experience solving this type of problem.

Confluence provides templates for things like retros. It allows embedding of files, videos. Concurrent editing currently being rolled out.

Big thing with collaboration is ensuring things are public by default, which is not the case with Google docs and others.

You need it to be WYSIWYG for non-technical people to use, which rules out GitHub Wiki and others of that ilk.

Happy to answer any other questions about usage if you try it out.

Scott

farkas

10 yıl öncediscuss

Thanks for the testimonial!

For others reading - we have hundreds of examples like this - single person companies that have grown inside the Atlassian ecosystem.

From people like Bob Swift, who grew his company and was then acquired, to companies like Gliffy and Balsamiq Mockups who built multi-dozen person companies on the back of the Atlassian ecosystem.

Get started here: https://developer.atlassian.com/index.html

farkas

10 yıl öncediscuss

You should check out bitbucket cards for a simple issue tracker / Kanban board:

http://www.bitbucketcards.com/

farkas

10 yıl öncediscuss

Would love to understand more about this. I doubt it has anything to do with us going public. I can understand some of your other points (though I'd love to spend the time to explain our perspective if you would like), but "user-hostile" in bitbucket I don't understand.

Happy to engage further if you email me. scott <at> atlassian.com.

Scott Farquhar, Atlassian CEO

farkas

10 yıl öncediscuss

Love to hear your opinion on where JIRA is too complicated, and what size team you have. We'd appreciate your feedback. scott <at> atlassian.com

farkas

10 yıl öncediscuss

> Next time I'm in charge of QA, I'll be rolling my own tracker, again. To better support our workflow directly.

What is the workflow that you use? Is it supported by JIRA today? If it is - what would need to have to happen in JIRA to be something you'd support?

We're always keen to improve.

Scott, CEO Atlassian

farkas

10 yıl öncediscuss

When was this? We've made HUGE improvements to the performance of both JIRA and Confluence online recently.

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