I do not think they're being glib. Do you have examples of the generosity? My SO is American (I'm a European with nearing ten years of IT work experience and counting) and we are going through the immigration system, to call it a hell hole is an insult to hell.
A generous policy would be to make the process simple for individuals that are able to work and contribute on their own. That is not the case.
A generous policy would be to make the process simple for individuals that are able to work and contribute on their own. That is not the case.