Google has forcefully updated everyone's Pixel 4a with their new battery of death update, which destroys the phone's battery life to near zero. Now it looks like they are preparing to factory reset and wipe people's phones who are not cooperating.
In my case and many others, they are refusing to replace batteries, and most batteries are out of stock worldwide. They are telling people to buy a new Pixel with a tiny credit. Many haven't got their small perks at all. Google is not compensating as they said they would be Here is my experience where they permanently destroyed my phone and offered no help: https://news.ycombinator.com/item?id=42871613
Note: This has not been officially confirmed by Google yet, but with the Pixel 4a battery update fiasco that kills the battery, it may be true and this was not supposed to be leaked.
This isn't about an old device, it's just a few years old (2020, on Android 13). I understand that things break, but this is not about that. It's how Google lied to users about the update, then the update wrecking their phones to a point where it doesn't work. If my phone were to have naturally been destroyed then I get it, I have to move on.
I'm sure a lot of people have Pixels here, if all of a sudden it is forced to update, and the phone becomes unusable, would you not be angry? What if Microsoft forcefully updated and made all processors around 2018 bricked? I've browsed here so much and everyone loves to use old and cheap CPUs for their crafts which are beautiful here. I'm sure many people use old phones for many reasons as well, such as mobile servers, gadgets, etc. The Pixel 4a was a budget phone and perfect for those who want a phone with a headphone jack and that just works. Pixel 4a was also one of the phones used for many Android projects.
At this point I just want to tell people on here what Google did and let people know that this can happen to your phone at any time. Hopefully you are all prepared as Pixel 5/6 have been having battery issues as well and a forced update might be coming for that. I hope everyone is prepared.
I am backing up data, or trying my best to. It's just now I have to buy a new phone because Google can't help me even though they said they would. I don't keep everything on the cloud, not something I trust.
The files aren't the only issues, it's that now I have to buy a new phone for no reason. It was working perfectly. I can't even buy a used Pixel 4a as all the phones now have the update of death.
Hi, I'm not sure if you've saw it but not only is the battery is close to dead but the charging is super slow and it struggles to work plugged in. So I cannot use it well. The only option will to get a new phone, but it's been taking a toll on me.
I am not looking to be a charity case. I'm just flustered at what Google did. Something that never happened in history, without warning, ending my phone.
If anyone can post this on Reddit, on the pixel4a and GooglePixel subreddit, I would appreciate it. Reddit auto bans new accounts and I can't post. Google has no more stock for their batteries, and people are left in the dark...
My files on my Pixel 4a are very important, and the battery barely lasts so even upgrading wouldn't work, it will surely mess up, and I am scared to lose or screw anything up with the phone. I also heard that doing anything weird like this can brick your phone. I also have bank apps that do not work on anything else apparently.
I wish Google would have told the truth so I had time to prepare. Luckily the news sites now are talking about how the update made the phone bust and Google has no batteries right now.
If someone can post this on the pixel4a and GooglePixel subreddit on Reddit I would be grateful as reddit is thinking I am a bot. I would hope Google fixes this issue for everyone, as I know there are many people like me in the same predicament.
Thank you for your help, but what primary concerns me is my phone. It has all my files and important stuff, power banks can't help this phone as the battery is diminished incredibly low. I can go to the library for things like these so it's okay.
I thank you again but this is all on Google. Pixel 4a was such a good phone for me and it's meant for the poor like. I don't know why they did this. I just want my phone back. So many people who lost their jobs can't afford to buy a new phone.
I've been to many religious places and they've been very helpful. But this is more of a phone issue... I just want my phone back. I don't want a new phone... I've never heard of this ever happening ever.
For those who are unaware, Google released a forced update on the Pixel 4a that depleted the battery, and is not usable. They offered a battery replacement but they are all out of batteries and there are still issues so many people cannot get it replaced. Google is not helping and telling people to buy a new phone.
I can't get a replacement because I was late and they told me that the battery will deplete only a little but I can barely use it and the charging is super slow. But I am not near any battery replacement stores so it wouldn't work. I called one that is still far away who told me that all their stores are out of stock and will be for awhile. And that they've had problems with some replacements, and that Google isn't paying them for screen replacement, as that will likely occur during replacement as the screen will break, so that will cost another $50 or so.
I have a battery pack and it doesn't work well, the battery is considered dead all around as the apps show on the phone.
I'm semi homeless and the forced Pixel 4a battery update made my phone unusable and I'm in a state of tears. What can I do? Reddit deleted my post (I am hoping it's not because of Google employees)
I don't want to get too long into what happened in my life, but I had a Pixel 4a and everything was running great. Even when I was on the streets homeless I was able to charge it. I'm still struggling in and out, and apparently there was an update that came automatically to my phone. I checked and talked to live support in the library and they said it was just a battery update and it will last a bit less. That wasn't a big deal I thought but now the update came and my battery went from many hours to maybe half an hour now and doesn't charge at all or very slowly. I have interviews and some other small jobs that I have to do and just hard life right now and I do not have any money for this. I am a bit emotional so I asked while tearing up to Google support why they did this and I can't afford this my life is in shambles but they didn't help me. Even with the battery replacement I do not live near any local shops and mailing it in would not be possible for my situation. I bought this phone when my life was good and I only like this one and want to use this one.
All my stuff is on here and I don't know too much about phones so I just want this to work. I don't have money to fix this. I feel like the phone will die any second. What can be done? I didn't know they would do this. My life just keeps getting worse... I always feared my phone getting stolen on the streets but never thought Google would steal my phone.
What can I do? I don't have much minutes or data and can't afford it, is there a number I can call Google directly? I don't want to play with the phone and do anything weird my life is on it and can't back it up.