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khalilovcmd

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1 points·by khalilovcmd·3 năm trước·0 comments

Free omnichannel chat widget for your website

producthunt.com
1 points·by khalilovcmd·5 năm trước·0 comments

comments

khalilovcmd
·3 năm trước·discuss
I’m Tarek, co-founder of Rasayel. I first met my co-founder Mohamed 15 years ago at university, and this is our second startup together.

If you use WhatsApp at your company, there comes a point in your business journey when you realize that WhatsApp’s mobile apps are not enough. Your team is growing, you’re losing track of chats and leads, and everything explodes into chaos. Enter Rasayel.

Rasayel (meaning “messages” in Arabic) makes it easier than ever for modern businesses to operate and grow on WhatsApp Business Platform. You can run and automate your sales, support, and customer engagement workflows on Rasayel in the easiest, simplest way possible.

We launched on Product Hunt today. I’d love for you to check it out and let us know what you think

https://www.producthunt.com/posts/rasayel
khalilovcmd
·5 năm trước·discuss
Trying to do our part to give back to the community of small businesses out there using social messaging apps to talk to their customers.
khalilovcmd
·6 năm trước·discuss
Which is indeed the case for us. We are (I am) based in Ireland, and there is a significant time different. Even though that's not the main culprit here but still applicable.
khalilovcmd
·6 năm trước·discuss
100% in agreement, that's how I felt too.
khalilovcmd
·6 năm trước·discuss
The story couldn't have ended when we first send them an email asking for cancellation (specifically since I mentioned the reason and gave feedback upfront). It could have been done at "Sure, we will cancel it and delete your account data now."
khalilovcmd
·6 năm trước·discuss
Hmm, interesting. They must know that I (we) are not using this, because I didn't even know this feature exists and our customers are happy getting sent Stripe invoices.
khalilovcmd
·6 năm trước·discuss
Thanks a lot! Very good to know, appreciate it.
khalilovcmd
·6 năm trước·discuss
Ah, so we are incorporated in the Republic of Ireland, EU. I am talking to our lawyer today.
khalilovcmd
·6 năm trước·discuss
Happy to help root out these practices, and definitely feel you @ intense social anxiety part. :(
khalilovcmd
·6 năm trước·discuss
I think he means if we are using their "Recover" product which I explained in my email that we absolutely don't use it.

https://baremetrics.com/features/recover
khalilovcmd
·6 năm trước·discuss
Yes, I am equally puzzled, and I think the EU laws will favour us here – considering that we are incorporated in the Republic of Ireland, EU.
khalilovcmd
·6 năm trước·discuss
I did actually, and their last email reply yesterday was:

"Got it! Let me know how I can help with the dispute process."

I didn't post that update on Twitter I think.