What I see is that the AI agent is an optional, experimental off-by-default service that is configured to only have access to the folders you specifically choose.
From the MS article:
"An agent workspace is a separate, contained space in Windows where you can grant agents access to your apps and files so they can complete tasks for you in the background while you continue to use your device. Each agent operates using its own account, distinct from your personal user account. This dedicated agent account establishes clear boundaries between agent activity and your own, enabling scoped authorization and runtime isolation. As a result, you can delegate tasks to agents while retaining full control, visibility into agent actions, and the ability to manage access at any time.
Agents typically get access to known folders or specific shared folders, and you can see this reflected in the folder’s access control settings. Each agent has its own workspace and its own permissions—what one agent can access doesn’t automatically apply to others.
[..]
Agent workspace is only enabled when you toggle on the experimental agentic feature setting. The feature is off by default."
>> I don't think azure-docs repo is the right place to ask for help/suggestions
This is correct -- The azure docs repo feedback mechanism (using GitHub issues) is primarily for providing feedback on the documentation itself. We try to make this clear via the buttons on the bottom of the page; one is for 'Product Feedback' and the other is for 'Feedback about this page'. I would agree that the distinctions can be blurry, but I see the three categories as:
- Product Support: I need help with a product
- Product Feedback: Product A is missing feature B, and I want you to add it
- Documentation Feedback: The documentation is unclear, has a typo, or the example provided no longer works
For Product support, your best bet is to go through the standard support channel. I'm sorry that you didn't get a better response when you tried contacting support. Do you have paid support? If you're a large customer, you may get a dedicated customer support account manager.
Additionally, there are community forums including https://docs.microsoft.com/en-us/answers/topics/azure-contai... and https://techcommunity.microsoft.com/t5/azure-compute/bd-p/Co... , which can also be used to submit product feedback.