I did the same at 34. There's a dermatology/STI clinic in Budapest where I live that gives the shot at cost (about 130 euros) because they think people should get it.
I could imagine that if they think she's behaving erratically, and would spend the money on falling apart even more, then they don't think it's right to give it to her.
For example if they know she has a drug problem and would put herself in an early grave if she received millions of dollars (just theorizing, I don't know anything about their situation).