Provenance is part of the work. If a roomful of monkeys banged out something that looked like anything, I'd absolutely hang it on my wall. I would not say the same for 99% of AI generated art.
I remember this! Sorry again for the frustration >_< We made our Stripe API requests a little more robust after this happened.
We do get a fair number of disputes like the author where customers will cancel after getting billed, and then dispute it, even though we always give refunds to people who email and ask for one. It also feels like there's been a significant up-tick in recent months of disputes like these, maybe a reflection of the current economic climate. Hard to blame the customer though, for all the reasons listed by the top comment -- sometimes it's just easier to do it through the bank than figure out how to cancel through an app you forgot you even subscribed to.
They had a few-hundred-pound cart-bound prototype called The Beast that was supposedly mind blowing to use, and that's what convinced a lot of engineers to drop everything and move to Florida to work on it. I agree pushing that technical narrative would have sounded much better.