As a business having to create ideal scenarios is difficult. Mostly, I would focus on my major target audience which pays me the most and add the optimization to roadmap when I want to experiment and test the said market for my product/service. Running a business is complicated as is.
For SaaS businesses focussing on tech companies wouldn't be an issue. Example, using Figma requires a good machine a score on Speedometer of 80 should suffice as we go below than that things aren't so great. But mostly tech companies using Figma would have a good machine. Yes, there would be an accessibility issue for new comers and college goers who cannot use Figma due to a crappy laptop but even small businesses in services like myself help them buy a new laptop for work.
Hey Aditya,
Congratulations for the launch. Glad to see you here. Been using Kaapi for a two weeks and have already filled the feedback loop I wasn't able to do for some time. Dead simple to use and works better than calls.