wgyn · HackerTrans

28 ngày trướcdiscuss

I’ll be interested to see how the merger goes. Although the products overlap, Fin <-> Agentforce and Intercom <-> Service Cloud, the Intercom/Fin stuff is mostly built for startups while the Salesforce stuff is much more enterprise. The play may be that Salesforce has the… salesforce… to bring Intercom to enterprises way faster.

wgyn

2 năm trướcdiscuss

Assembled | Software Engineer, Product Manager | San Francisco or New York | Full-time

Assembled helps customer support teams resolve issues with the right agent, providing the right answer, at the right time. Over 300 industry leaders, including Etsy, Stripe, and Georgia's Department of Human Services, use Assembled’s workforce management and GenAI-powered automation products to make optimal staffing decisions, improve productivity, and reduce wait times.

Our co-founder & CTO wrote a post recently on how we're using RAG with Reciprocal Rank Fusion to automate support responses: https://news.ycombinator.com/item?id=40524759

Our open roles include:

- Software Engineer: https://boards.greenhouse.io/assembled/jobs/4957681004

- Product Manager: https://boards.greenhouse.io/assembled/jobs/5175807004

- And more: https://www.assembled.com/careers-at-assembled#openings

wgyn

6 năm trướcdiscuss

I've used LibraryThing since my senior year of high school and have always loved it. As others have noted, unlike Goodreads, LibraryThing isn't a social network. I'm an obsessive about what books I own, how to categorize them, where/when I bought them, where/when I read them. I don't care for my friends to know what I've been up to and I don't need their recommendations (at least not through the web).

As an aside, I vaguely recall that at some point their memberships were pay-what-you-can. Super curious what the distribution of payments looked like.

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