Even beyond scams they are one of the biggest factors leading to the collapse of the local news industry that was funded by local classified ads. So it’s hard at a macro level to view them as doing it right in a global sense, but they did make Craig rich.
What don’t you understand? Those websites that defame a company are liable for that defamation. In this case Google defamed a company in its AI summary and is this liable for that defamation.
This is a very odd view to me, but seems prevalent here in this thread. I think treating a machine like a human is extremely degrading to humans. A machine should never be treated like it’s anything approaching a human.
You are misunderstanding the saying. It is entirely about unintended consequences and viewing the system for what it actually does and not any stated intentions of the designers.