My name is Michael Wright, I am the VP of Sales at PaymentCloud Inc. I was alerted to your thread and wanted to take a minute to respond. This incident is absolutely not in line with our corporate philosophy and an issue that we take very seriously.
I would implore you to call our main office and request to be directed to me so we can discuss the issue and take appropriate action. I agree with PaulHoule below that "hate is not good for business" on many different levels.
Just to touch on your second point, I can assure you that your personal information is secure. We do not share, transmit, or distribute any personal data from our merchants and is only accessed inside our secure underwriting and risk environment.
I look forward to speaking with you and taking the necessary steps to resolve this issue.
My name is Michael Wright, I am the VP of Sales at PaymentCloud Inc. I was alerted to your thread and wanted to take a minute to respond. This incident is absolutely not in line with our corporate philosophy and an issue that we take very seriously.
I would implore you to call our main office and request to be directed to me so we can discuss the issue and take appropriate action. I agree with PaulHoule below that "hate is not good for business" on many different levels.
Just to touch on your second point, I can assure you that your personal information is secure. We do not share, transmit, or distribute any personal data from our merchants and is only accessed inside our secure underwriting and risk environment.
I look forward to speaking with you and taking the necessary steps to resolve this issue.