Amazon's last mile delivery is a significantly worse experience than FedEx, DHL, or UPS. I put their service about on-par with USPS, which is to say: full of people lying about attempted deliveries.
With both USPS and Amazon I get notified of successful delivery hours or days before the package actually shows up, or attempted delivery when I was home and nobody used the callbox. They're making a huge mistake by not prioritizing the delivery experience; it is eroding customer confidence and loyalty.
> In Mandarin, if I want to tell you a new character I have to show you. There is no way to describe it.
This isn't strictly true. Some characters are simple combinations of radicals and other characters and can be sufficiently described as saying "the radical for x and the character for y." For example, the word for hungry (饿, è) is a combination of the radical for "eat" or "food" (饣, shí) and the character for "self" or "me" (我, wǒ).
I'm only a beginning student of the language, so I can't claim that many other characters are as simple to describe.
With both USPS and Amazon I get notified of successful delivery hours or days before the package actually shows up, or attempted delivery when I was home and nobody used the callbox. They're making a huge mistake by not prioritizing the delivery experience; it is eroding customer confidence and loyalty.