Amazing example of customer service (read the email thread) (Dec '10)(blogs.balsamiq.com)
blogs.balsamiq.com
Amazing example of customer service (read the email thread) (Dec '10)
http://blogs.balsamiq.com/team/2010/12/13/louanne/
1 comments
Don't miss the first email under the heading "The full story" here. I am in awe of Peldi's reply and handling of such an email.