Incident Metrics in SRE – Critically Evaluating MTTR and Friends [pdf](static.googleusercontent.com)
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Incident Metrics in SRE – Critically Evaluating MTTR and Friends [pdf]
https://static.googleusercontent.com/media/sre.google/en//static/pdf/incident_metrics_in_sre.pdf
1 comments
I found this report really on a modern path.
It might be interesting for deriving useful Incident Metrics for companies.