Hi HN! I'm Gustavo, building LiveTok (https://www.livetok.ai) – AI agents that handle phone calls and WhatsApp for veterinary clinics.
Vet clinics lose clients to missed calls. The front desk is juggling check-ins, anxious pet parents in the waiting room, and a phone that won't stop ringing. After hours, it goes to voicemail – and most people just call the next clinic on Google instead of leaving a message.
We built LiveTok to answer every call, 24/7. The AI receptionist books appointments, answers common questions about hours and services, and routes to a vet tech when the conversation needs human judgment. It handles the routine stuff so your staff can focus on the animals in front of them.
Clinics using it are seeing up to 40% more appointments – mostly from calls that previously went unanswered or to voicemail.
Setup takes about 5 minutes – connect your phone number, add your clinic's info and availability, and it's live. No coding required.
The interesting technical challenge has been voice quality and natural conversation flow. People calling about their pets are often stressed or in a hurry. The AI needs to sound calm, get to the point quickly, and know when to hand off rather than frustrate someone who needs a real person. We've tuned latency and interruption handling specifically for these high-stakes, emotionally-charged calls.
This month we're offering free trials – if you run a vet clinic or know someone who does, we'd love to have you try it. For the first few customers, we're also offering custom integrations with your practice management software if needed.
Vet clinics lose clients to missed calls. The front desk is juggling check-ins, anxious pet parents in the waiting room, and a phone that won't stop ringing. After hours, it goes to voicemail – and most people just call the next clinic on Google instead of leaving a message.
We built LiveTok to answer every call, 24/7. The AI receptionist books appointments, answers common questions about hours and services, and routes to a vet tech when the conversation needs human judgment. It handles the routine stuff so your staff can focus on the animals in front of them.
Clinics using it are seeing up to 40% more appointments – mostly from calls that previously went unanswered or to voicemail.
Setup takes about 5 minutes – connect your phone number, add your clinic's info and availability, and it's live. No coding required.
The interesting technical challenge has been voice quality and natural conversation flow. People calling about their pets are often stressed or in a hurry. The AI needs to sound calm, get to the point quickly, and know when to hand off rather than frustrate someone who needs a real person. We've tuned latency and interruption handling specifically for these high-stakes, emotionally-charged calls.
This month we're offering free trials – if you run a vet clinic or know someone who does, we'd love to have you try it. For the first few customers, we're also offering custom integrations with your practice management software if needed.
Demo: https://www.livetok.ai/industries/veterinary
Would love feedback from anyone who's built voice AI or worked on vertical SaaS for local businesses. What's worked for you on go-to-market?