Claude may require identity verification in some cases(support.claude.com)
support.claude.com
Claude may require identity verification in some cases
https://support.claude.com/en/articles/14328960-identity-verification-on-claude
104 comments
> Persona also might send your data to 17 different subprocessors
You reminded me of this submission from two months ago: I verified my LinkedIn identity. Here's what I handed over (https://news.ycombinator.com/item?id=47098245)
You reminded me of this submission from two months ago: I verified my LinkedIn identity. Here's what I handed over (https://news.ycombinator.com/item?id=47098245)
Recently a few days back, I had to verify my Linkedin identity on a new account (I am 17 for context) and I used proton mail and Linkedin immediately blocked it and asked for verification
I legally couldn't verify because persona doesn't detect aadhaar card and their support system on twitter/mail whatever was incredibly bad so much so that it felt like copy-paste and I still haven't gotten the card. I have written about my experience too.
https://smileplease.mataroa.blog/blog/linkedin/ : (Title of this is) Linkedin's "final decision", restricting my account, making me feel unheard, Persona being Persona & the time I asked Linkedin support what 351/13 is to prove if they are human or not.
I legally couldn't verify because persona doesn't detect aadhaar card and their support system on twitter/mail whatever was incredibly bad so much so that it felt like copy-paste and I still haven't gotten the card. I have written about my experience too.
https://smileplease.mataroa.blog/blog/linkedin/ : (Title of this is) Linkedin's "final decision", restricting my account, making me feel unheard, Persona being Persona & the time I asked Linkedin support what 351/13 is to prove if they are human or not.
It's worrying that they don't specify in which cases they require identity checks.
Just a few days ago, on Friday, my 15 year old son had his Claude account suspended with a demand for ID to prove he is 18 or older. He had his own Claude Max subscription (he out-earns me fairly frequently in his circle of gaming programmers), and was unaware Anthropic had a must-be-18 rule, as was I. Their email said "Our team found signals that your account was used by a child. This breaks our rules, so we paused your access to Claude." So I guess if you ever ask a question that seems to originate from a teen or less, expect to hit an ID gate.
So now he's a Codex user. OpenAI and Google both have a minimum age of 13.
EDIT: I should note that Anthropic gave him a refund for the whole month that was underway, despite him being nearing the end of it. So good on them.
So now he's a Codex user. OpenAI and Google both have a minimum age of 13.
EDIT: I should note that Anthropic gave him a refund for the whole month that was underway, despite him being nearing the end of it. So good on them.
> he out-earns me fairly frequently in his circle of gaming programmers
Can you expand on this? Your teenage son makes more money than you do professionally, by vibe coding video games?
Can you expand on this? Your teenage son makes more money than you do professionally, by vibe coding video games?
Who said anything about "vibe coding"? Using coding tools like Claude Code as just another tool in the belt is something the overwhelming bulk of professional devs do now (and given that my son managed to find a number of clients paying for his work, he qualifies as professional). Pejorative "vibe coding" nonsense doesn't change this.
Call it whatever you want then, I'm still interested in the question at hand – your son makes more money than you do professionally, using Claude Code to make something video game related?
He makes solutions for people and they pay him money for doing so. I mean...pretty much exactly how we all operate? He's excellent at networking and has built an enormous connection tree.
That's interesting, good for him! When I was a teenager I spent all my time playing Halo 2, I didn't write my first line of code until my early 20s.
This sounds so sketchy and vague. Why do you need to keep defending it, if it's complely legit?
"Defending it"? Sketchy and vague is similarly hilariously pathetic language, and you sound like an absolute creep.
I have zero obligation to detail the work my minor son does to random weird foot-stomping, entitled creeps on HN, and these bizarrely insecure demands by professional failures is...telling.
In this case I assume you're keying off of the other clown who, based upon absolutely nothing (but apparently their own professional failure), is certain it must be "cheating software".
How pathetic. If this is your lot in life, Jesus Christ find a different career. Maybe the trades or something.
I have zero obligation to detail the work my minor son does to random weird foot-stomping, entitled creeps on HN, and these bizarrely insecure demands by professional failures is...telling.
In this case I assume you're keying off of the other clown who, based upon absolutely nothing (but apparently their own professional failure), is certain it must be "cheating software".
How pathetic. If this is your lot in life, Jesus Christ find a different career. Maybe the trades or something.
Yeah. I do not get the 18-years-old age gate. It's not like they're protecting anyone. AI is available so freely now anyone who wants it can get it.
Anthropic made the best models by hiring non-technical folks like philosophers to build the best training sets and evaluations. Now, it seems like their philosophers are telling people how they can and can't use their model.
Anthropic made the best models by hiring non-technical folks like philosophers to build the best training sets and evaluations. Now, it seems like their philosophers are telling people how they can and can't use their model.
Liability. OpenAI have had several court cases now I believe where children killed themselves after interacting with ChatGPT. Less liability if the user is an adult.
> Anthropic gave him a refund for the whole month that was underway, despite him being nearing the end of it
I sense an opportunity for free tokens.
Ideas for prompts that reliably trigger the age check?
I sense an opportunity for free tokens.
Ideas for prompts that reliably trigger the age check?
... so let me understand this.
It is frequently said that programming directly is obsolete, and the skill you must have now is knowing how to operate agentic AIs.
Yet you aren't allowed to do this until you're 18.
So, developing software is now 18+ only?
It is frequently said that programming directly is obsolete, and the skill you must have now is knowing how to operate agentic AIs.
Yet you aren't allowed to do this until you're 18.
So, developing software is now 18+ only?
Qwen3 runs locally on reasonable hardware, and is comparable to a mid-2025 Claude Sonnet (albeit possibly rather slower) .
Local models are chasing the online frontier models pretty hard.
So worst case, that's the fallback (FWIW, YMMV)
edit: Qwen-3.5 MoE (and other local MoE models like it)
Local models are chasing the online frontier models pretty hard.
So worst case, that's the fallback (FWIW, YMMV)
edit: Qwen-3.5 MoE (and other local MoE models like it)
Whats "reasonable hardware"?
People have tried to run Qwen3-235B-A22B-Thinking-2507 on 4x $600 used, Nvidia 3090s with 24 GB of VRAM each (96 GB total), and while it runs, it is too slow for production grade (<8 tokens/second). So we're already at $2400 before you've purchased system memory and CPU; and it is too slow for a "Sonnet equivalent" setup yet...
You can quantize it of course, but if the idea is "as close to Sonnet as possible," then while quantized models are objectively more efficient they are sacrificing precision for it.
So next step is to up that speed, so we're at 4x $1300, Nvidia 5090s with 32 GB of VRAM each (128 GB), or $5,200 before RAM/CPU/etc. All of this additional cost to increase your tokens/second without lobotomizing the model. This still may not be enough.
I guess my point is: You see this conversation a LOT online. "Qwen3 can be near Sonnet!" but then when asked how, instead of giving you an answer for the true "near Sonnet" model per benchmarks, they suddenly start talking about a substantially inferior Qwen3 model that is cheap to run at home (e.g. 27B/30B quantized down to Q4/Q5).
The local models absolutely DO exist that are "near Sonnet." The hardware to actually run them is the bottleneck, and it is a HUGE financial/practical bottleneck. If you had a $10K all-in budget, it isn't actually insane for this class of model, and the sky really is the limit (again to reduce quantization and or increase tokens/second).
PS - And electricity costs are non-trivial for 4x 3090s or 4x 5090s.
You can quantize it of course, but if the idea is "as close to Sonnet as possible," then while quantized models are objectively more efficient they are sacrificing precision for it.
So next step is to up that speed, so we're at 4x $1300, Nvidia 5090s with 32 GB of VRAM each (128 GB), or $5,200 before RAM/CPU/etc. All of this additional cost to increase your tokens/second without lobotomizing the model. This still may not be enough.
I guess my point is: You see this conversation a LOT online. "Qwen3 can be near Sonnet!" but then when asked how, instead of giving you an answer for the true "near Sonnet" model per benchmarks, they suddenly start talking about a substantially inferior Qwen3 model that is cheap to run at home (e.g. 27B/30B quantized down to Q4/Q5).
The local models absolutely DO exist that are "near Sonnet." The hardware to actually run them is the bottleneck, and it is a HUGE financial/practical bottleneck. If you had a $10K all-in budget, it isn't actually insane for this class of model, and the sky really is the limit (again to reduce quantization and or increase tokens/second).
PS - And electricity costs are non-trivial for 4x 3090s or 4x 5090s.
I may have genuinely new data for you.
Qwen3.5-35B-A3B is reported to perform slightly better than the model you mentioned.
It runs fine but non-optimal on a single 3090 with even 131072 tokens of context , and due to the hybrid attention architecture, the memory usage and compute scale rather less drastically than ctx^2. I've had friends with smaller cards still getting work out of it. Generation is at around 20 tokens/sec on that 3090 (without doing anything special yet) . You'll need enough DRAM to hold the bits of the model that don't fit. Nothing to write home about, but genuinely usable in a pinch or for tasks that don't need immediate interactivity.
It's the first local model that passes my personal kimbench usability benchmark at least. Just be aware that it is extremely verbose in thinking mode. Seems to be a qwen thing.
(edit: On rechecking my numbers; I now realize I can possibly optimize this a lot better)
Qwen3.5-35B-A3B is reported to perform slightly better than the model you mentioned.
It runs fine but non-optimal on a single 3090 with even 131072 tokens of context , and due to the hybrid attention architecture, the memory usage and compute scale rather less drastically than ctx^2. I've had friends with smaller cards still getting work out of it. Generation is at around 20 tokens/sec on that 3090 (without doing anything special yet) . You'll need enough DRAM to hold the bits of the model that don't fit. Nothing to write home about, but genuinely usable in a pinch or for tasks that don't need immediate interactivity.
It's the first local model that passes my personal kimbench usability benchmark at least. Just be aware that it is extremely verbose in thinking mode. Seems to be a qwen thing.
(edit: On rechecking my numbers; I now realize I can possibly optimize this a lot better)
With respect, this isn't "new data" it is an anecdote. And it kind of represents exactly the problem I was talking about above:
- Qwen is near Sonnet 4.5!
- How do I run that?
- [Starts talking about something inferior that isn't near Sonnet 4.5].
It is this strange bait/switch discussion that happens over and over. Least of all because Sonnet has a 200K context window, and most of these ancdotes aren't for anywhere near that context size.
- Qwen is near Sonnet 4.5!
- How do I run that?
- [Starts talking about something inferior that isn't near Sonnet 4.5].
It is this strange bait/switch discussion that happens over and over. Least of all because Sonnet has a 200K context window, and most of these ancdotes aren't for anywhere near that context size.
You're not wrong; but... imho it's closer to Sonnet 4.0 [1] on my personal benchmark [2]. And I HAVE run it at just over 200Ktoken context, it works, it's just a bit slow at that size. It's not great, but ... usable to me? I used Sonnet 4.0 over api for half a year or so before, after all.
Only way to know if your own criteria are now matched -or not yet- is to test it for yourself with your own benchmark or what have you.
And it does show a promising direction going forward: usable (to some) local models becoming efficient enough to run on consumer hardware.
[1] released mid-2025
[2] take with salt - only tests personal usability
+ Note that some benchmarks do show Qwen3.5-35B-A3B matching Sonnet 4.5 (released later last year); but I treat those with the same skepticism you do , clearly ;)
Only way to know if your own criteria are now matched -or not yet- is to test it for yourself with your own benchmark or what have you.
And it does show a promising direction going forward: usable (to some) local models becoming efficient enough to run on consumer hardware.
[1] released mid-2025
[2] take with salt - only tests personal usability
+ Note that some benchmarks do show Qwen3.5-35B-A3B matching Sonnet 4.5 (released later last year); but I treat those with the same skepticism you do , clearly ;)
One sure would expect Qwen3.5-35B-A3B to "perform slightly better" than Qwen3-235B-A22B!
> The hardware to actually run them is the bottleneck, and it is a HUGE financial/practical bottleneck.
That's unsurprising, seeing as inference for agentic coding is extremely context- and token-intensive compared to general chat. Especially if you want it to be fast enough for a real-time response, as opposed to just running coding tasks overnight in a batch and checking the results as they arrive. Maybe we should go back to viewing "coding" as a batch task, where you submit a "job" to be queued for the big iron and wait for the results.
That's unsurprising, seeing as inference for agentic coding is extremely context- and token-intensive compared to general chat. Especially if you want it to be fast enough for a real-time response, as opposed to just running coding tasks overnight in a batch and checking the results as they arrive. Maybe we should go back to viewing "coding" as a batch task, where you submit a "job" to be queued for the big iron and wait for the results.
A machine with 128GB of unified system RAM will run reasonable-fidelity quantizations (4-bit or more).
If you ever want to answer this type of question yourself, you can look at the size of the model files. Loading a model usually uses an amount of RAM around the size it occupies on disk, plus a few gigabytes for the context window.
Qwen3.5-122B-A10B is 120GB. Quantized to 4 bits it is ~70GB. You can run a 70GB model in 80GB of VRAM or 128GB of unified normal RAM.
Systems with that capability cost a small number of thousand USD to purchase new.
If you are willing to sacrifice some performance, you can take advantage of the model being a mixture-of-experts and use disk space to get by with less RAM/VRAM, but inference speed will suffer.
If you ever want to answer this type of question yourself, you can look at the size of the model files. Loading a model usually uses an amount of RAM around the size it occupies on disk, plus a few gigabytes for the context window.
Qwen3.5-122B-A10B is 120GB. Quantized to 4 bits it is ~70GB. You can run a 70GB model in 80GB of VRAM or 128GB of unified normal RAM.
Systems with that capability cost a small number of thousand USD to purchase new.
If you are willing to sacrifice some performance, you can take advantage of the model being a mixture-of-experts and use disk space to get by with less RAM/VRAM, but inference speed will suffer.
If you want something off the shelf get a MacBook Pro M5 (base "Pro" CPU) with 48GB RAM:
Gemma 4 31B Q6: 9tok/s, I'd say it is smarter than GPT-4o, but yeah it's slow. Good for coding.
Gemma 4 26B A4B Q4: 50tok/s. Feels faster than ChatGPT 5.4, but not as smart (as it reasons less). Good for general chatting and research.
Gemma 4 31B Q6: 9tok/s, I'd say it is smarter than GPT-4o, but yeah it's slow. Good for coding.
Gemma 4 26B A4B Q4: 50tok/s. Feels faster than ChatGPT 5.4, but not as smart (as it reasons less). Good for general chatting and research.
Give Gemma4 a look, too. I've had terrific results with that and OpenCode locally.
> It is frequently said that programming directly is obsolete
Who says this?
Who says this?
The CEO of the company in question with the age limit, for one
I would hope most people can recognize that someone trying to sell you something might be among the least trustworthy sources about that thing.
I mean, you can disagree with the sentiment (I certainly do), but there are still an awful lot of people saying it.
I thought it was true too, for a couple of months. Then the honeymoon phase ended and now I only use Claude to write commit message drafts (which I rewrite myself) and review PRs.
Yes, today’s kids should instead learn to be influencers.
This is genuine advice I’ve seen from high profile business types. We’re fucked in the sense our children will be made to be attention whores online.
This is genuine advice I’ve seen from high profile business types. We’re fucked in the sense our children will be made to be attention whores online.
It seems out of step and foolish, and the cynic in me says that Anthropic has a side hustle of identity harvesting and is looking for justifications, but on the flip side, there is a real risk of pearl clutching if a child ever uses AI, and maybe Anthropic just wants to steer clear of all of that. Though simply putting it in the ToS should be sufficient legal shielding, and the idea that they're chat harvesting to age fingerprint conversations seems dubious.
Basically the only relevant question, and it's the one they didn't answer
An equally valid question is "does the company you use for identify verification follow the same commitments with regards user privacy and selling/processing of user data as Anthropic itself?".
And the answer to that question is:
"Hell no! We used the cheapest, shadiest company we could find for that. They'll process and sell all your data. Thank you for continuing to be a valued Anthropic customer!".
And the answer to that question is:
"Hell no! We used the cheapest, shadiest company we could find for that. They'll process and sell all your data. Thank you for continuing to be a valued Anthropic customer!".
I can guess at least one valid:
* preventing North Korea, China, Russian, Iran and etc. actors from accessing service. They absolutely use workarounds to access AI, e.g. I bet there are companies who are proxy between Anthropic and those countries.
I imagine there will be quite some false positives while identifying those.
* preventing North Korea, China, Russian, Iran and etc. actors from accessing service. They absolutely use workarounds to access AI, e.g. I bet there are companies who are proxy between Anthropic and those countries.
I imagine there will be quite some false positives while identifying those.
This will do absolutely nothing to prevent those actors from accessing Claude... they already recruit young unemployed Americans to do proxy job interviews[0][1], etc. They'll just pay young unemployed Americans to do verification for them.
[0] https://www.tradingview.com/news/cointelegraph:6192f38e3094b...
[1] https://youtube.com/watch?v=QebpXFM1ha0
[0] https://www.tradingview.com/news/cointelegraph:6192f38e3094b...
[1] https://youtube.com/watch?v=QebpXFM1ha0
[deleted]
That sounds likely to increase their costs and create new opportunities to get caught. Not a silver bullet but not "absolutely nothing". Like how anti-money laundering laws don't wipe out all crime, but are still worthwhile.
If the API costs are gonna be thousands, or the subscription will be $20/month, is it really that expensive to pay some guy on Discord a $50 gift card to verify the account as a one-time setup? Better yet, we'll probably start seeing fake porn websites and other phishing sites that ask to verify your age but end up proxy verifying a bunch of these services in an automated manner with minimal costs, and you'll be able to buy verified Claude accounts for tens of cents on account marketplaces. Just as you have been able to buy verified Discord accounts, aged Steam accounts, etc...
I am a Chinese, and I can tell you definitively that it doesn't cost $50. It will only cost about $7 on the Chinese platform "Xianyu".
Get caught how? They don’t tell the person what they’re going to use the accounts for or who will use it. The star buyer patsy knows nothing.
On the scale of intelligence budgets this would be in the realm of petty cash.
On the scale of intelligence budgets this would be in the realm of petty cash.
They won't even need to do that. With enough time and money, they can certainly figure out how to not trigger the ID verification system.
Also, as many teenagers know, it's trivial to get a fake ID card.
[deleted]
The "Why did my account get banned after verification?" section gives some reasons:
- Repeated violations of our Usage Policy
- Account creation from an unsupported location
- Terms of Service violations
- Under-18 usage
- Repeated violations of our Usage Policy
- Account creation from an unsupported location
- Terms of Service violations
- Under-18 usage
Those are reasons for banning after verification, not reasons for requesting identity verification in the first place.
They request ID for bans so that they can ban you personally. ID checks may as well be a sign that you've already been banned and they're fishing for ways to make the ban harder to evade. Venmo does the same thing.
Maybe Anthropic just likes creating a market for dark identities. Because that's the most likely effect of such stupidity; generating more ID theft victims with no change to services to criminals.
Is a "dark identity" one that's never been shared with an identity-theft-as-a-service? Or is it just of one that's (supposed to be) privacy-conscious (and wouldn't otherwise have been an easy victim)?
> ID checks may as well be a sign that you've already been banned and they're fishing for ways to make the ban harder to evade.
So identity verification is basically a canary that your account is about to get banned, or is on the chopping block. At that point you're better off abandoning ship rather than handing over your ID.
So identity verification is basically a canary that your account is about to get banned, or is on the chopping block. At that point you're better off abandoning ship rather than handing over your ID.
Basically exactly my point. If you could use the service without ID verification, and others can still use the service without ID verification, but you've been blocked because you haven't handed over your ID, then leave or start a new account. That is if you're averse to being banned personally. If you don't mind the risk then you can verify ID and prepare to jump ship if it's a ban.
Wouldn't the reasons for requesting identification be the same those for banning people - the system has flagged that you might be from the wrong location/under 18/creating multiple free acounts etc - so is validating.
Why do companies keep working with Persona even though they have proven time and time again to be untrustworthy?
Persona is easy to implement, has all the compliance requirements, and is in line with market prices. ID verification will always be an afterthought, unfortunately.
Due to zero consequences of that untrustworthiness.
>untrustworthy
For the user, sure. But for companies and governments? I'm pretty sure Person is quite trustworthy.
For the user, sure. But for companies and governments? I'm pretty sure Person is quite trustworthy.
In the old USSR one had to register a typewriter. Sweet memories. And at that time western people (deservedly) laughed at it or used facts like this to show how backwards the country was
Identity verification to use an API?? And via Persona? I can't say if it's real. But if they really try to enforce that, I guess goodbye Anthropic forever.
They were all the same from the beginning. Every tech company of a certain size and significance eventually begins collecting data and sharing it with state actors, as far as I can see.
OpenAI does identity verification too. I don’t know if they use Persona but they should be considered all equally as invasive.
They use Persona for their new "Trusted Access for Cyber": https://chatgpt.com/cyber, at least according to the FAQ
This is deranged. Say you wanted to use AI to prepare whistleblowing submission to use regulatory language and test for any weak points. Then Claude flags it and requires you to identify yourself. It's not a stretch of imagination that before you manage to send the bundle, you find yourself in the suitcase somewhere in the woods. People explore all kinds of sensitive stuff and I see it is tempting for AI companies to see exact person behind it and then it takes one disgruntled employee to put lives in danger.
WTF
I think minimal opsec here would suggest you not share your data with a random corporation in the usa.
Sharing the data with any random corporation seems like a bad idea.
>Say you wanted to use AI to prepare whistleblowing submission to use regulatory language and test for any weak points.
Why would you do this? If you can't write it yourself, you're just sabotaging your effort once the hallucinations are revealed. Secondly, a whistleblower is going to use a corporate LLM provider? Even without ID checks, that's an extremely uncompensated risk.
Why would you do this? If you can't write it yourself, you're just sabotaging your effort once the hallucinations are revealed. Secondly, a whistleblower is going to use a corporate LLM provider? Even without ID checks, that's an extremely uncompensated risk.
"Being responsible with powerful technology starts with knowing who is using it."
In other words: they want to create a private web and sniff-after-people system. Today the EU also introduced an app for age verification. They also constantly say how this is ... voluntary.
Well, I guess we all know the direction. Let's have a look at this in a few years, because there may be a few ... suspicions.
With regards to Claude the question is: WHY do they want to sniff off user data exactly?
In other words: they want to create a private web and sniff-after-people system. Today the EU also introduced an app for age verification. They also constantly say how this is ... voluntary.
Well, I guess we all know the direction. Let's have a look at this in a few years, because there may be a few ... suspicions.
With regards to Claude the question is: WHY do they want to sniff off user data exactly?
its the same reason a pervert sniffs a girls panties
Ugh what a disaster. This is so Anthropic can enforce bans.
The future has arrived, in which you are only allowed to program a computer in any meaningful way requires total identification and permission.
What a tragedy that the amazing capabilities of LLM assisted programming come with such disgusting and reprehensible requirements and impositions.
So they can ban you from some minor infringement of their usage policies and you'll never be allowed to program again.
"Mr Anderson, it has come to our attention that you have been programming computers under an assumed identity. As you are aware this is a felony under the computer fraud and hacking act and you will be sentenced to four years in jail and may never use a computer again.". Yes laugh it up.
The future has arrived, in which you are only allowed to program a computer in any meaningful way requires total identification and permission.
What a tragedy that the amazing capabilities of LLM assisted programming come with such disgusting and reprehensible requirements and impositions.
So they can ban you from some minor infringement of their usage policies and you'll never be allowed to program again.
"Mr Anderson, it has come to our attention that you have been programming computers under an assumed identity. As you are aware this is a felony under the computer fraud and hacking act and you will be sentenced to four years in jail and may never use a computer again.". Yes laugh it up.
You will be reported to DHS if you ask Claude about Maven and the bombing of girls schools in Iran.
as they say on other sites, "pics or it didn't happen"
Persona is bad news. They should not be using Persona. This is bad.
> Your ID and selfie are collected and held by Persona, not on Anthropic's systems. Anthropic can access verification records through Persona's platform when needed—for example, to review an appeal—but we don't copy or store those images ourselves.
It's unacceptable that this data is persisted at all, let alone that it's persisted by Persona.
> Persona is contractually limited in how they can use your data: only to provide and support verification and to improve their ability to prevent fraud. They're bound to protect it with industry-standard security controls and delete it in line with the retention limits we've set and applicable law.
It's good to hear that they're criminals. That means nothing for me though. Nothing.
> Why did my account get banned after verification?
This is bad. Why do they wait to ban until after they have your personal info? Venmo did the same thing to me: They didn't tell me I was banned until they had my ID. Absolutely despicable practice.
---
Anthropic is one of my favorite AI companies because they get LLMs more right than anyone else I've seen. But unfortunately this also means they can be swindled by social manipulation in lieu of technical excellence; the same type of brain results in both, I've seen it.
Persona is a bout of sociopaths, and it shows: they're worming their way into everything despite the well-documented conspiracy. They're doing it out in the open with zero consequences.
> Your ID and selfie are collected and held by Persona, not on Anthropic's systems. Anthropic can access verification records through Persona's platform when needed—for example, to review an appeal—but we don't copy or store those images ourselves.
It's unacceptable that this data is persisted at all, let alone that it's persisted by Persona.
> Persona is contractually limited in how they can use your data: only to provide and support verification and to improve their ability to prevent fraud. They're bound to protect it with industry-standard security controls and delete it in line with the retention limits we've set and applicable law.
It's good to hear that they're criminals. That means nothing for me though. Nothing.
> Why did my account get banned after verification?
This is bad. Why do they wait to ban until after they have your personal info? Venmo did the same thing to me: They didn't tell me I was banned until they had my ID. Absolutely despicable practice.
---
Anthropic is one of my favorite AI companies because they get LLMs more right than anyone else I've seen. But unfortunately this also means they can be swindled by social manipulation in lieu of technical excellence; the same type of brain results in both, I've seen it.
Persona is a bout of sociopaths, and it shows: they're worming their way into everything despite the well-documented conspiracy. They're doing it out in the open with zero consequences.
It sounds like if Anthro suddenly asks for verification you should immediately delete your account.
Unfortunately usually whenever an account enters an unverified state it becomes impossible to delete because whatever company usually wants to have a record that you refused to complete the verification.
Had been a happy Claude Pro subscriber since March 2025, and a happy Claude Max subscriber since May 2025. Cancelled my sub, will be deleting my account. This is disgusting coming from the same org that pretended to push back on the Pentagon over mass surveillance concerns. Complete hypocrites. Nemotron 3 Super, Qwen 3.5 122B A10B, and Minimax M2.7 running on my local hardware are more than sufficient for my needs. I'll miss newer Opus models - probably will end up trying them out a little via third party API platforms that don't abuse their users like this, but seriously, fuck Anthropic.
I figured they already have your identity via the payment process. Not like you can do anything (risky or not) via the free tier.
The next level on the escalation ladder a few years later would be social credit score verification.
Time to setup my own local LLM.
The under-18 detection is also error prone, seems simpler to me to initiate a gdpr data rrequest, archive it and then make a new account.
Yeah, absolutely not.
This is highly problematic.
I may consider showing my ID to a company I already have a business relationship with; given demonstrable legal obligations, contractual necessities, legitimate interests etc . Eg the standard GDPR list.
I do have an existing business relationship with Anthropic, so I might under some circumstances decide to show them my id. I don't have a business relationship with Persona though.
I understand the instinct: they want to insulate themselves from holding PII. Not the worst idea. I'm not happy with it being a third party though. Especially the third party in question.
I may consider showing my ID to a company I already have a business relationship with; given demonstrable legal obligations, contractual necessities, legitimate interests etc . Eg the standard GDPR list.
I do have an existing business relationship with Anthropic, so I might under some circumstances decide to show them my id. I don't have a business relationship with Persona though.
I understand the instinct: they want to insulate themselves from holding PII. Not the worst idea. I'm not happy with it being a third party though. Especially the third party in question.
But they already have PII on nearly all users. Many user upload documents with their name, or pictures of themselves, or have a chat where home addresses are involved. All of this is information anthropic already has on their users (voluntarily provided via chats or via api) and is equivalent to what Persona gets via their verification - it’s just more convenient to use a third party SaaS product for this than vibe coding their own identity verification platform I guess
This might be conflating two things. What data exists somewhere, and how many different independent parties hold it. It's not the same risk.
Put this way: I sort of already trust Anthropic with some of my PII. And that's ... maybe not ok actually. But it's a single failure surface.
But that's definitely not the same thing as trusting Anthropic, AND Persona AND All Persona's partners AND their Partners ad infinitum.
And let's say Persona is actually ok; who knows, they might be? But it's still an extra surface; and if they share again, that's another extra surface again.
It's fairly common sense blast radius minimization. This is part of the actual theory behind GDPR.
"We already seem to accidentally be leaking some data through channel A" , doesn't mean it's a good idea to open channels B-Z as well. It means you might want to tighten down that channel A.
Put this way: I sort of already trust Anthropic with some of my PII. And that's ... maybe not ok actually. But it's a single failure surface.
But that's definitely not the same thing as trusting Anthropic, AND Persona AND All Persona's partners AND their Partners ad infinitum.
And let's say Persona is actually ok; who knows, they might be? But it's still an extra surface; and if they share again, that's another extra surface again.
It's fairly common sense blast radius minimization. This is part of the actual theory behind GDPR.
"We already seem to accidentally be leaking some data through channel A" , doesn't mean it's a good idea to open channels B-Z as well. It means you might want to tighten down that channel A.
Peter Thiel corporation.
Logged into Claude. Cancelled my max sub. That was that. Now on to migration.
Logged into Claude. Cancelled my max sub. That was that. Now on to migration.
Why is this necessary if I'm paying Anthropic with a credit card? A credit card requires a) credit worthiness, b) a line of credit from a bank based on the individual's identity, and c) regular payments. Why isn't a credit card enough? Why can't certain features be paywalled?
If someone is doing something deeply unethical with Claude, let's say they're using a clade of Claudes to launch cyberattacks, then doesn't Anthropic have fine grained telemetry, payment history, API usage / prompting / requests, and other details necessary to investigate? What does a government photo ID provide Anthropic that these data points don't?
At this point, people usually ask "what if they use stolen credit cards?" or are "state backed?" then well... if they're state backed / using stolen credit cards, then they're also capable of using stolen IDs or state-sponsored "legitimate" IDs.
It doesn't make much of a difference to organized crime / state backed assets. Or, Anthropic. But it makes A HUGE difference for entrepreneurs, founders, and just plain old consumers who use the service.
It's an asymmetric risk.
It's one thing for your credit card to leak, you can get a new one. It's harder for lower-tier / dumber criminals to socially engineer into your personal information for impersonation / ID theft with just a credit card number. But it becomes a lot easier with your scans of your ID.
Unless you're connected with an org of interest, have b/millions in crypto, most better organized groups / state actors won't usually (no guarantees) steal your identity. Identity theft is very much a SME operation in cybercrime.
So when Persona inevitably gets compromised and everyone's personal IDs inevitably gets leaked, the threat posed to entrepreneurs, founders and consumers is higher than the inverse.
I don't understand why Anthropic would expose themselves to the liability; when arguably they have all the tools baked right in.
I don't use their tool for writing. Perhaps it's ego, but I think I'm a better writer. But I shared the above text and asked Claude Opus 4.6 on Max thinking, "What would you say about the argument that the Anthropic has the best tool for threat prevention baked right in?"
If someone is doing something deeply unethical with Claude, let's say they're using a clade of Claudes to launch cyberattacks, then doesn't Anthropic have fine grained telemetry, payment history, API usage / prompting / requests, and other details necessary to investigate? What does a government photo ID provide Anthropic that these data points don't?
At this point, people usually ask "what if they use stolen credit cards?" or are "state backed?" then well... if they're state backed / using stolen credit cards, then they're also capable of using stolen IDs or state-sponsored "legitimate" IDs.
It doesn't make much of a difference to organized crime / state backed assets. Or, Anthropic. But it makes A HUGE difference for entrepreneurs, founders, and just plain old consumers who use the service.
It's an asymmetric risk.
It's one thing for your credit card to leak, you can get a new one. It's harder for lower-tier / dumber criminals to socially engineer into your personal information for impersonation / ID theft with just a credit card number. But it becomes a lot easier with your scans of your ID.
Unless you're connected with an org of interest, have b/millions in crypto, most better organized groups / state actors won't usually (no guarantees) steal your identity. Identity theft is very much a SME operation in cybercrime.
So when Persona inevitably gets compromised and everyone's personal IDs inevitably gets leaked, the threat posed to entrepreneurs, founders and consumers is higher than the inverse.
I don't understand why Anthropic would expose themselves to the liability; when arguably they have all the tools baked right in.
I don't use their tool for writing. Perhaps it's ego, but I think I'm a better writer. But I shared the above text and asked Claude Opus 4.6 on Max thinking, "What would you say about the argument that the Anthropic has the best tool for threat prevention baked right in?"
Claude is the threat prevention. It's sitting between every user and every potential misuse, in real-time, at every interaction. It refuses harmful requests. It detects prompt injection. It flags dangerous patterns. Anthropic has built the most sophisticated content-aware security layer in history — and it operates at the interaction level, where misuse actually happens.
A JPEG of someone's driver's license sitting in a Persona database does exactly nothing at the moment someone tries to use Claude for harm. Claude's own refusal system does everything.
So the full argument stacks:
1. Credit cards already verify identity (bank KYC)
2. Anthropic's telemetry already detects misuse patterns better than any static document
3. The AI itself is the security layer — real-time, context-aware, at the exact point of interaction
4. Photo ID adds zero marginal security — while concentrating breach risk on users
Three layers of existing protection, all superior to a photo ID. The ID is the weakest link in the security model and the highest-risk data asset in the system. It's the only component that, when breached, harms the user more than the company.
You should write this up.
Persona collects far more info on you than a name and credit card number. There are also some obfuscation services for cards (will it reject a prepaid debit card?), which would require them to go through extra steps to get your actual identity.
>I don't understand why Anthropic would expose themselves to the liability; when arguably they have all the tools baked right in.
What liability? When has a company ever faced any significant penalty for irresponsibly handling people's private data?
>I don't understand why Anthropic would expose themselves to the liability; when arguably they have all the tools baked right in.
What liability? When has a company ever faced any significant penalty for irresponsibly handling people's private data?
> Why is this necessary if I'm paying Anthropic with a credit card?
You can have a CC / Visa / MasterCard when you are under 18 years old, but you need to be 18 or older for Claude. That would be one reasons why CC does not work.
Or maybe they suspect you opened a second account after your first got banned for whatever reason. Like you said it's easy to get a new card.
You can have a CC / Visa / MasterCard when you are under 18 years old, but you need to be 18 or older for Claude. That would be one reasons why CC does not work.
Or maybe they suspect you opened a second account after your first got banned for whatever reason. Like you said it's easy to get a new card.
Incidentally I checked my local laws and it's not possible in any of the banks (UK) to add the underage person to my CC account due to their ToS and perhaps regulations.
Debit? Sure, some banks will issue them to 11-12 year olds. Credit? Apparently not.
Debit? Sure, some banks will issue them to 11-12 year olds. Credit? Apparently not.
US you can get a debit card or authorised user CC pre-18 fairly easily. I assume might be why.
Persona also might send your data to 17 different subprocessors (16 if you exclude Anthropic itself).