I think it all has to do with how companies react to their own outages and their processes around publishing the info. I imagine that bigger companies need to go through a process to validate all the information they share with the public.
I don't think it's a factor in how Statuspage works. Cloudflare, for example, uses them, and usually it's pretty fast to update their status page and release outage information.
For companies that need to monitor critical dependencies, my company ( https://isdown.app ) helps by aggregating status page information with crowdsourced reports. This way, companies can be alerted way sooner than when the status page is updated.
I would say almost from day 1. Even at a lower price, it's an important step to validate an idea. When people need to put their credit card in and give you money, it's another level of commitment that I don't think you will have with a free plan.
It is a level of commitment from the user but also from you. If you're getting paid, it's expected that, for example, if a service is down/not working, you need to fix it.
For many years, I've tried to put side projects out and was never to keep up with them. Only on my latest project (https://isdown.app) did I put the payments. And from the moment people started paying, I felt I was in debt to them, creating the extra motivation to keep going.
I don't think it's a factor in how Statuspage works. Cloudflare, for example, uses them, and usually it's pretty fast to update their status page and release outage information.
For companies that need to monitor critical dependencies, my company ( https://isdown.app ) helps by aggregating status page information with crowdsourced reports. This way, companies can be alerted way sooner than when the status page is updated.