Hey there, Rian here (Head of Product at Postmark). We definitely understand the "mixed feelings" response for an acquisition like this. A couple things I want to reiterate:
* The entire Postmark team is joining ActiveCampaign, and we are going to continue to operate the way we have always operated for the foreseeable future. That includes the support team you love!
* We definitely don't plan to change any of the things we do to ensure the highest deliverability in the industry. We are not, for example, making any changes to the manual approval process—that will definitely continue.
Postmark product manager here, so I'm a little biased but... yes we are! You can see our Time To Inbox stats on our status page: https://status.postmarkapp.com/
> On the other hand, postmark is a bit more flaky - I track delivery RTT and had had a few cases in my first year with them where Postmark had > 30m delays
Postmark product manager here... I'd love to know more about this. We publish our Time To Inbox on our status page: https://status.postmarkapp.com/
The only time emails might sit for longer than a few seconds is if there is some issue with the account (such a accidental spam being sent due to form abuse). If you have specific examples, can you please email [email protected] and we'll look into it for you?
> although I find their API a little too slow to move everything over to them
Postmark product manager here... I'd love to know more about this. We publish our API response times on our status page (https://status.postmarkapp.com/), so this is a surprising comment. Can you email [email protected] with your account details and we'll look into this for you?
Hey everyone, I'm the product manager at Postmark, and it's great to see all these stories. I'd love to find out a bit more about how y'all use the product. I can definitely send some T-shirts and other swag your way as well. If you're interested in telling your story, reach out to support and tell them you came from this thread! https://postmarkapp.com/support