Might as well charge most of the AdTech/MarTech space for gross fraud over the past decade. ALL of these vendors were saying that they were using AI well before the general availability of such technologies. It simply wasn't possible without massive costs to access the compute required to deliver on their false promises.
These companies have a well well orchestrated PR effort though that attempts to flip the narrative towards all the good they are doing for these people.
In my mind, both are likely to be true.
Giving prisoners a purpose and minimum wage is far better than prison laundry rates ($0.50 per hour). That said, obfuscating the fact that your customer-facing pricing and incredible margins are based on what we'd all consider to be a form of slave labor is disingenuous a best. Transparency (think home page of their site) vs. back channel PR aimed at arming lobbyists would go a long way.