Whenever someone passionately hates Jira my go-to line is "your Jira instance can only be as good as its admin."
IT departments in charge of installing and upgrading Jira don't tend to bother with optimizing it, and most companies don't have dedicated Jira admins.
So you either have a motivated employee that will moonlight as an admin and figure out how to make it better in their spare time, or you just end up using all the defaults, which most projects probably don't need.
IT departments in charge of installing and upgrading Jira don't tend to bother with optimizing it, and most companies don't have dedicated Jira admins.
So you either have a motivated employee that will moonlight as an admin and figure out how to make it better in their spare time, or you just end up using all the defaults, which most projects probably don't need.