Thanks! I have 2 pricing plans currently. One for those ideating/validating businesses ($19/mo), and one for those using Reddit for customer acquisition ($39/mo).
That's a nice free tool to discover subreddits related to one that you already know about, and the map is pretty cool too!
However I'm pretty sure it doesn't let you search conversations on Reddit, categorize threads in ways that could be useful to founders (pain points, solution requests), get notified of conversations related to your business, or show you the growing categories of communities.
If you find a free tool that does this, I'd love to see it!
Ah the mods. Feared by most, hated by some, necessary to make Reddit the place is is.
If you make a post that mentions your company, in most subreddits there's a chance you could get it taken down. There are ways to mitigate that, but my recommendation is to start out by commenting as opposed to posting. There are a lot of conversations where people are talking about pain points you can help with, or asking for solutions which are exactly the business you run. By answering with a thoughtful reply and linking to your site (blog post with more info or product free trial is received best), you open up a win-win-win situation. OP gets their question answered (unless you're doing it wrong), you win because you get a potential customer, and the community wins because they learn of a related resource to a post they are reading. In my experience, comments are a lot less moderated, and because you're actually helping someone with your reply, less likely to be called out for self-promotion.
I've found that a lot of startup founders have similar experiences, so much that part of my job has been helping people get comfortable with Reddit. If you want to know more, here's my intro to Reddit for founders blog post: https://gummysearch.com/insights/reddit-startups/
Hey folks - I made GummySearch, which is an audience research toolkit for Reddit. Thanks for checking it out!
It's a tool to quickly find online communities on Reddit where your target customers hang out, what their pain points are, what solutions they need, and what they are eager to pay for. You can use it to quickly ideate/validate business opportunities, research your audience, and even find potential customers from Reddit when they are discussing topics related to your business.
If you'd like to take it for a spin, it's free to try and only takes a couple minutes to see results for your target audience.
Let me know what you think! Curious to hear your feedback.
There are pros & cons of both the forum & chat based communities. Really, it should be determined by the kind of community you're managing and how you want your community members to interact.
Forums are great for debugging & keeping a record of information. If your community works together on projects, chat is the way to go.
I've been curating lists of online communities at the Hive Index. For example, here's my one for programming https://thehiveindex.com/topics/software-development/. In this case, it's about 50/50 split between forum & chat. There are also community platforms experimenting with both forum & chat in the same place, for example circle.so