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ypzhang2

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ypzhang2
·قبل 6 سنوات·discuss
Yes there is value in the product, its like fancy Regus, which is a real business. Its not worth what it was worth.
ypzhang2
·قبل 6 سنوات·discuss
It's obvious there is value, otherwise these companies wouldn't exist, no matter how much VC money is pumped in.

For consumers:

Ability to order from multiple restaurants through one consistent interface / payment flow. This cannot be undercut by every restaurant with a phone and a teenager with a car.

For restaurants:

A marketing / lead generation avenue that provides, ideally, incremental volume that is profitable. If it was not profitable, then they wouldn't do it, obviously.

Delivery itself, is just a method to deliver these value adds.

The argument can be made whether this value is worth a tech infrastructure and the human labor cost of delivery. It might be worth it in China, where delivery is actually more ubiquitous, but in America, where worker compensation / expectation / norms are higher, its debatable.