Have you tried to engage your clients in channels that they already use? Here in latam whatsapp works pretty well for engaging clients.
I work with several ecommerces that use different platforms, but we've been getting a nice performance using Connectly.ai, an whatsapp business platform with embedded AI sales assistant and campaigns flow. It's worth checking out if you have a nice number of contacts in your customer base / CRM.
I feel that can only happen at tech companies, where there is a high demand for specialized workers, and not enough qualified people to fill the gap. As soon as this type of work becomes a commodity, those benefits will disappear.
I work with several ecommerces that use different platforms, but we've been getting a nice performance using Connectly.ai, an whatsapp business platform with embedded AI sales assistant and campaigns flow. It's worth checking out if you have a nice number of contacts in your customer base / CRM.