I read carefully, and did not see anything to suggest the item was not as advertised. I saw someone complain that they did not like various aspects. Absent an explicit money-back guarantee of satisfaction, I see no reason why the vendor should have to cater to every buyer's demand.
Do you really think "I bought something sight unseen and now I don't like it, waah" gets you special snowflake protection? There is no hint that the item is faulty or not as described.