Designing Chat for Commerce: UX Research in Invisible UI(medium.com)
medium.com
Designing Chat for Commerce: UX Research in Invisible UI
https://medium.com/@kipsearch/designing-chat-for-commerce-9faf1e36c040#.jhw1qe18z
1 comments
Thanks for posting, our startup in Berlin is moving into the conversation-as-commerce space and this will help us with some design hurdles around user engagement.