Hi HN,
We've built a prototype question answering bot in our team which can use your documentation as a knowledge base to answer questions asked by website visitors with 40% hard corrects and 20-30% soft corrects.
You simply put a Javascript chat plugin on your site, dump your documentation and it answers queries not unlike a domain expert even without keywords.
Here are a few (cherrypicked?) exchanges using Amazon Reviews as answers. It doesn't generate answers, but picks the best it can (out of 1000 total answers)
[Headphone]
Q: Does this work with OSX?
A: It works really well on my Mac [Learn More]
[Foundation Cream]
Q: Is this a sunscreen?
A: I don't think it has SPF [Learn More]
[Mobiles]
Q: Isn't it expensive?
A: I found it definitely worth the price [Learn More]
Would you pay 10 cents per response from this bot?
Thanks! Let me know what sector you're in and your website. Currently thinking of $50/500 query increments. Is that too expensive? Any model suitable to you?
You simply put a Javascript chat plugin on your site, dump your documentation and it answers queries not unlike a domain expert even without keywords.
Here are a few (cherrypicked?) exchanges using Amazon Reviews as answers. It doesn't generate answers, but picks the best it can (out of 1000 total answers)
[Headphone]
Q: Does this work with OSX?
A: It works really well on my Mac [Learn More]
[Foundation Cream]
Q: Is this a sunscreen?
A: I don't think it has SPF [Learn More]
[Mobiles]
Q: Isn't it expensive?
A: I found it definitely worth the price [Learn More]
Would you pay 10 cents per response from this bot?