Ask HN: Has anyone had any luck claiming a Google knowledge panel?
4 comments
I took over the knowledge panel for a central bank in an African country. Had no problem at all. They asked me if it was my business, I said 'yes', that was all.
People have also edited the panel for Yucca Mountain to say it was open 1 hour a week, I guess for household nuclear waste disposal.
People have also edited the panel for Yucca Mountain to say it was open 1 hour a week, I guess for household nuclear waste disposal.
I claimed my own Knowledge Panel. It took quite a while after the initial submission (months).
I've tried going through what appears to be the official channel:
I clicked "Claim this Knowledge Panel", filled out the form, affixed a photo of myself holding photo ID, and waited.
A reply came back after a few months: "we need additional verification that explains your business relationship with <game name>".
My conversation with Google Support, edited for brevity:
Me: "OK, what verification should I send?"
Google: "Could you please elaborate on your question"
Me: "No problem, what information do you need that I haven’t provided yet?"
Google: "please return to your knowledge panel and click “Claim this knowledge panel” to fill out the form."
Me: "I've already done that. You asked for 'additional verification' and I don't know what that is."
Google: "We couldn’t find any latest verification request or submission from your end. Please resubmit your verification form once again."
Me: "Okay, I'll fill out the form again. What extra verification should I include this time?"
Google: "Support Survey: How was your support experience?"
Has anyone successfully gone through this process? What do they want?