New Tesla Model 3s are coming without center console USB-C and wireless charging(old.reddit.com)
old.reddit.com
New Tesla Model 3s are coming without center console USB-C and wireless charging
https://old.reddit.com/r/teslamotors/comments/qsnp5p/new_m3sprobably_other_models_as_well_are_coming/
18 comments
Move fast and don't give a shit about your customers.
I’d rather receive my vehicle sooner and have a free retrofit than wait another x months for a charging chip
They MUST notice before delivery about lacking or replaced equipment. I wish they never remove or degrade core components.
And there we have it. Proof that there is a market for lemons.
Would you not rather have the choice? Or at least be informed upon delivery instead of having to find it out yourself?
What do you propose Tesla do instead?
The other two people who responded to you have covered the gist of it. This is deceitful behavior. A customer should be informed when taking delivery of the vehicle at the latest and have a choice in rejecting the delivery. Anything else reeks of dubious ethics.
This is not a simple mistake. In a properly run company, the amount of people who had to sign off on a change like this is not low and a good portion of them would have to wilfully decide that not informing the customers until after delivery was the best strategic decision.
This is not a simple mistake. In a properly run company, the amount of people who had to sign off on a change like this is not low and a good portion of them would have to wilfully decide that not informing the customers until after delivery was the best strategic decision.
Fair enough. It sounds like the strategic decision was to inform customers, but they failed to do it consistently. Something is clearly wrong with how Tesla’s reps are managed and trained.
A properly run company like GM or Ford? Tesla is a unique company and offers a unique products. It is totally reasonable if you don't want to buy one, but for many of us, it is the best deal and the best car we have ever owned.
That move is a proof of poor and low practices. I don't like Tesla but I am surprised since I was putting them at "Apple" league, but it seems like they little to no considerations for their customer. Maybe the numbers of cars/customers concerned by the shortage issue is so low that they decided to do so and hopped this will go unnoticed. And by the way you must be trolling, I can't believe you are totally fine getting disrespected like this just because they are an unique company with a unique product, which is by the way just marketing.
What are you talking about? The car left the factory faulty as it is, there is no excuse, chip shortages or not. There is no way I am buying a Tesla now or in the future.
Sure, if you're happy with a company pulling moves like this, by all means. Make an informed decision.
At least leave a note? Something like, "sorry, we didn't have enough chips" instead of just playing dumb and letting customers find that out the hard way when they try to plug in their phones?
Related quote from op’s link:
“ That they’re delivering partial products intentionally and not informing buyers prior to payment nearly feels like fraud. I guess it is actually. All they need to do is inform buyers before the sign and make clear the mitigation strategy. But wouldn’t expect Tesla to do that unfortunately. They’re going to push on this until they get hit with a class action. They lied to my face about several issues when I bought my car as well. My wife was ready to walk when we found out. Ugh.”
I guess everyone is proposing they don’t defraud their customers.
“ That they’re delivering partial products intentionally and not informing buyers prior to payment nearly feels like fraud. I guess it is actually. All they need to do is inform buyers before the sign and make clear the mitigation strategy. But wouldn’t expect Tesla to do that unfortunately. They’re going to push on this until they get hit with a class action. They lied to my face about several issues when I bought my car as well. My wife was ready to walk when we found out. Ugh.”
I guess everyone is proposing they don’t defraud their customers.
1) Inform the customer beforehand. Give them the option of waiting.
2) Give then a discount of some kind.
2) Give then a discount of some kind.
https://carbuzz.com/news/tesla-found-guilty-of-fraud-after-l... https://www.theverge.com/2020/5/1/21244556/elon-musk-lie-epa... https://www.theverge.com/2021/5/7/22424592/tesla-elon-musk-a... https://electrek.co/2021/08/18/tesla-claims-autopilot-full-s... https://www.washingtonpost.com/technology/2018/09/27/sec-sue... https://slate.com/technology/2021/07/elon-musk-solarcity-tes... https://fortune.com/2016/09/22/tesla-insane-mode-lawsuit/
This was a few minutes of cursory googling. There's bound to be even more.