Show HN: Vogent – Better Building Blocks for Voice AI(vogent.ai)
vogent.ai
Show HN: Vogent – Better Building Blocks for Voice AI
https://www.vogent.ai/
10 comments
I’m currently using Vapi alongside n8n to manage appointment needs for my healthcare customers. How does your service and pricing compare to my existing solution?
I'm currently experimenting with product ideas at the intersection of voice, AI and healthcare too. are you working on your own project or at a company? would love to exchange notes
I own my own company and am expanding my local reach by carving out a new niche with the use of AI. Many local doctors are facing staffing shortages, and I’m working to help alleviate some of their challenges by creating a custom AI agent tailored to their specific practices. This AI agent can handle the majority of their routine phone calls and manage appointment bookings for new patients.
I’m using VAPI for voice capabilities and training the LLM with practice-specific details. Interaction details are then forwarded to an n8n cluster for processing patient-related metadata and coordinating appointment confirmations between the practice management system and the patient, either via email or SMS.
I’m using VAPI for voice capabilities and training the LLM with practice-specific details. Interaction details are then forwarded to an n8n cluster for processing patient-related metadata and coordinating appointment confirmations between the practice management system and the patient, either via email or SMS.
> Please also feel free to join our Discord: https://discord.gg/JmThYcyG
FYI, I get an "Invalid Invite" error.
FYI, I get an "Invalid Invite" error.
Oh weird, let me take a look at that
I keep seeing similar aesthetics for landing pages and startup sites. Is there some common template that’s become popular for this purpose?
I used Framer for this; I’m not too sure where the trend for this particular style started, but my guess is Cursor’s landing page (unless they were in turn emulating someone else)
We spent the last year building voice agents to automate individual call tasks for companies with large call centers. The STT-LLM-TTS-VAD cycle is mostly solved at this point, but the last-mile problem for making these agents performant was frustrating. We ended up building a lot of band-aids, and we decided to put them together into their own end-to-end product.
Vogent is a platform for building and serving Voice AI agents, with a focus on providing higher-level building blocks that make it easy to get a voice agent working quickly. You can check out the docs at https://docs.vogent.ai
It supports the typical design process of a voice agent (choosing/prompting a model, selecting a voice, and hosting on a phone number or accessing via API), but it has additional pieces that make voice agents performant quickly, like (among other things):
- A drag-and-drop agent builder
Under the hood, this involves feeding the model only context relevant to the goals of the current node (e.g., asking a particular question and probing conversationally for the answer), while giving it the ability to call a function with the outcome once the goal is achieved to transition to the appropriate next node. This makes it easy to build voice agents that need the structure of a multi-step talk track with the flexibility of accomplishing each task conversationally.
- Voices that are trained to spell
Off-the-shelf voices (e.g. Eleven, Cartesia) sound much more artificial when they spell. It might sound like an edge case, but this killed almost every engagement we had. We ended up recruiting Upworkers with different accents, having them spell a few thousand phrases, and training our own voices by modifying open-source architectures. Choose “Carlos” for a spelling-optimized voice right now; we’re adding a lot more soon.
- An IVR detection model
This detector uses the audio stream to predict whether a line came from an IVR or a human, and switches between different LLMs based on the result (so you can have independent IVR navigation and conversational models).
- Model versioning and counterfactuals
Vogent enables model versioning and testing against past dials within the product.
Any feedback would be appreciated. Please also feel free to join our Discord: https://discord.gg/JmThYcyG