No, I mean I care. I just don't let people make me frustrated. With the exception of people who are manipulative or assholes, I don't make other people responsible for my feelings. I try not too. It's not healthy to be like "I'll be calm if you learn to act in ways to not me angry."
I guess I just don't have those situations where people keep coming to me and asking me for help over and over again, but even then if there are those people you can sit them down and explain to them to not do that without snapping at them.
I've had people snap at me occasionally (not because I was asking for help, more because they were assholes in the course of doing their regular job) and the only thing that happens is I avoided them and kept a written record of the times they'd been unpleasant in case we ever needed to talk to HR.
That being said, I don't think it's an eventuality that people will always get frustrated with other people. I've never had anybody inspire "rage" in me in work situations. Other than some times I was working on tv sets and people were screaming.
But if you constantly get frustrated with newcomers, and another guy is always helpful and calm, the newcomers will gravitate to that other guy. If those newcomers advance, who are they more likely to help out with things? If they go to other companies, who are they likely to give a reference to?
Getting frustrated is an emotional response, you don't have to get frustrated.
But you can't really isolate for kilometers because different structural considerations and infrastructure rerouting is considered based on the size of the city. Redoing the infrastructure to accomodate a subway is a hell of a lot more complicated the larger the city is.
Completely agree, and I'd posit that if you have you never faced a manager with ONLY hard skills and no soft skills, you're lucky. They're miserable to work for. I worked for one who was promoted because he was really, really good at ServiceNow (the service du jour of our company), and he literally thought management was threatening people until he got his way....
...until he was forced out when none of the departments succeeded, that is.