> I wrote this app for free. You're not entitled to use it unless you run the analytics because that's how you're paying for it.
Of course, I'm saying I would have loved to pay for it with money instead.
> If it has an exception or is slow on your platform I want to know about it.
You don't have to collect data behind my back to get that information. You could for example offer a way to review the information that is going to be sent, and let me decide for myself if it is too private to share. I would even prefer that to a blanket "opt out" for all the reasons you are saying.
> You should be BEGGING developers to track your usage of the app as it greatly improves app design and reduces the cost of developing the app.
I have never had the experience of seeing an application dramatically improved by forcing tracking on me. Usually it's been a sign that everything is about to become worse.
I'm perfectly happy to participate in opt-in tracking and submit crash reports, especially when I can see for myself there is nothing sensitive included. I'm also technical enough to help with investigating more complex bugs and an avid contributor to open source. Please don't think that everyone who is privacy-conscious has nothing of value to offer you as a user.
For what it's worth, I think Polar sounds awesome and excitedly downloaded it one of the last times it appeared here, but the tracking policy is a total deal breaker for me.
> Polar uses Google Analytics and other 3rd party services to track your usage of Polar for quality assurance, UI/UX and usability issues, fault detection, and adoption and usage of new features.
> There may be data leaks (such as the name of a book in an exception log) but we try to keep this to either zero or a minimum by iterating and improving any potential data leaks.
I appreciate that you are up front about it, but the attitude that you are entitled to my usage data and it's okay to introduce private data leaks (to third parties!) as long as you fix them later is enough to turn me off even if there was an opt out.
It's too late to win me back but I would have happily paid for this if you took privacy seriously.
Of course, I'm saying I would have loved to pay for it with money instead.
> If it has an exception or is slow on your platform I want to know about it.
You don't have to collect data behind my back to get that information. You could for example offer a way to review the information that is going to be sent, and let me decide for myself if it is too private to share. I would even prefer that to a blanket "opt out" for all the reasons you are saying.
> You should be BEGGING developers to track your usage of the app as it greatly improves app design and reduces the cost of developing the app.
I have never had the experience of seeing an application dramatically improved by forcing tracking on me. Usually it's been a sign that everything is about to become worse.
I'm perfectly happy to participate in opt-in tracking and submit crash reports, especially when I can see for myself there is nothing sensitive included. I'm also technical enough to help with investigating more complex bugs and an avid contributor to open source. Please don't think that everyone who is privacy-conscious has nothing of value to offer you as a user.