> We have never heard this before. User can provide details for us, but if others aren’t experiencing it, it’s unlikely to be prioritized. Still, useful signal for us.
That's a common mistake. Since the support is of the level you've experienced yourself
> I’ve rarely gotten useful answers from support from services I use.
You should realize that many people don't contact support with their issues, so the fact that you haven't heard about it before doesn't mean much
> putting too much time into support isn’t a differentiator
> It’s unlikely I’m going to implement the request. If I did, by catering more to persnickety power users
Sure, why would a user care about how much time you put into declining to improve the app for them? How is that a differentiator, almost every single app doesn't cater much to power users
Obviously wrong on all counts: the company cares. Just like isn't not up to the consumer since the provider can restrict said consumer's access, report those actions to the authorities etc.
Lastly, don't like it? Get off the provider?
And you forgot to mention the bureaucratic process that also blocks warm bodies from developing code because the changes are not/unlikely to be accepted regardless of the level of excitement
What happens is you simply toggle the keyboard field off /on in th the same or a different app, a simple albeit slightly annoying fix.
But in general, there is no giant improvement, none of the major ones are even competent enough to figure out a grid of numbers is better than a row, but Apple is even worse - it doesn't even let you type a number on long hold, for some reason thinking that a letter ų you'll never type in your English life is a better alternative
To me, not being able to type in numbers easily is a permanent suffering, though ok, not the end of the world
And unfortunately don't think there is a single swipe keyboard that's properly customizable to fix those glaring issues...
This is building on quick sand, a truly new model would not use the same dumb old grid that's neither fit for hands nor for fingers.
But kudos for the openness!