HipChat integrations can be frustrating/lacking and I often find myself resorting to Zapier. The integration with JIRA is a joke and a huge pain to setup/manage for large workflows, which is especially surprising since HipChat and JIRA are both part of Atlassian.
I do like the newest version of the HipChat Mac app a lot though.
I'm not sure the integration frustrations merit the 4x cost increase in switching to Slack though. Hard to justify that unless your team is very small.
> We switched from Hipchat and we didn't really have a good reason - it just felt better.
This is interesting. How many employees are using it? Slack costs 4 times as much as HipChat ($8/user/month vs. $2/user/month) so it seems silly to jump to a much more expensive product for no reason.
I do like the newest version of the HipChat Mac app a lot though.
I'm not sure the integration frustrations merit the 4x cost increase in switching to Slack though. Hard to justify that unless your team is very small.