That sounds like trickery to me. If I were a potential consumer of that product, I would feel very put off by its deceptive marketing and most likely not partake in the service. It's 2020, SaaS products have been around for a reasonable amount of time, and for the most part, consumers are savvier than they have ever been. In my experience, no one wants to jump through hoops or given a song and dance to try a product. Give your audience the right information upfront. Be open, honest, and accurate.
Additionally, "free" is not always a good thing. It can often make a product or offering sounds cheap. I think it's custom (and nice) to offer a free trial period, especially when you don't even have to put in your credit card. It's a great way to show off the product, customer service, and value. Even offering a free trial at a low entry fee is becoming standard -- take a look at Ahrefs, $7 for seven days.
Thanks for the suggestion. I'll let the author of the post know. I think David was looking to update some documentation before doing any more distribution.
I've been on both sides and the best thing to do is to try to make it a good relationship with good communication. Do this finding out how they like to be communicated to (I had a boss that would NEVER read email, but would respond instantly in Slack). Also, be flexible and open to change. Best of luck. I hope it's an easy transition for everyone.
-- customize the URL -- customize the colors -- better display for overlapping positions -- a different name other than "Puu"