I'm watching fly.io with interest, I want to see how they handle the first major incidents - response time, lessons learnt, transparency before I trust them with a production site though. Most SRE skills related to your own operations are all learnt on the battlefield and not via some cliche must-read book from Google engineers afaic.
If its Linode style - delayed status page updates - sometimes as much as 15minutes, zero detail post-mortems - this problem has been fixed by our engineers thank you yada yada, and same issues repeat six months down the line then I will be understandably disappointed.
How do you apply kernel updates? Since rebooting anyway do you just throw the ec2 instance away at this point and launch a new one with latest image (and thus kernel updates)?
If its Linode style - delayed status page updates - sometimes as much as 15minutes, zero detail post-mortems - this problem has been fixed by our engineers thank you yada yada, and same issues repeat six months down the line then I will be understandably disappointed.