rickeydidio

3 ปีที่แล้วdiscuss

Project/Customer Success professional with a proven track record of building strong stakeholder relationships, excellent written and verbal presentation abilities, and deep problem-solving skills while delivering projects on time with proper documentation.

  Location: Houston, TX
  Remote: Yes
  Willing to relocate: No
  Technologies: MarTech tools, SQL, python, Tableau
  Résumé/CV: https://www.linkedin.com/in/rickeydidio/
  Email: [email protected]

Professional Services can be a challenge. It's hard to serve two masters but I enjoy walking that tightrope of balancing the customer needs and the business needs. I also take pride in knowing that once the checks are signed, I am on the front lines of delivering an exceptional experience. Every interaction is essentially a tryout for extending the business relationship.

My last role was managing MarTech implementation projects with tools like Segment and Pendo for companies like Barstool Sports, Weedmaps, Boosted Commerce, and The Washington Post. This covers creating project roadmaps, managing scope, conducting weekly meetings, creating data taxonomies, setting up third party integrations, creating deliverables and documentation, training the clients on different technology, and most of all.. helping clients reach their goals. Prior to this I worked a mixture of roles in data analytics, business development, and project management so I have spent a lot of time in front of clients.

rickeydidio

3 ปีที่แล้วdiscuss

Data consultant with a proven track record of building strong stakeholder relationships, excellent written and verbal presentation abilities, and deep problem-solving skills while delivering projects on time with proper documentation.

  Location: Houston, TX
  Remote: Yes
  Willing to relocate: No
  Technologies: MarTech tools, SQL, python, Tableau
  Résumé/CV: https://www.linkedin.com/in/rickeydidio/
  Email: [email protected]

Professional Services can be a challenge. It's hard to serve two masters but I enjoy walking that tightrope of balancing the customer needs and the business needs. I also take pride in knowing that once the checks are signed, I am on the front lines of delivering an exceptional experience. Every interaction is essentially a tryout for extending the business relationship.

My role that just ended was managing MarTech implementation projects for tools like Segment and Pendo with companies like Barstool Sports, Weedmaps, Boosted Commerce, and The Washington Post. I'm certified with Mixpanel, customer.io, and ABTasty. I have intermediate SQL skills and enough JavaScript ability to troubleshoot track events, APIs, and have technical conversations with engineers. Before that I worked a mixture of roles in analytics, business development, and project management so I have spent a lot of time in front of clients.

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