https://file770.com/chengdu-worldcon-releases-2023-hugo-nomination-statistics/
https://file770.com/2023-hugo-nomination-report-has-unexplained-ineligibility-rulings-also-reveals-who-declined/
https://file770.com/chengdu-hugo-administrator-dave-mccarty-fields-questions-on-facebook/
https://file770.com/hugo-controversy-hits-mainstream-news-a-chengdu-vice-chair-comments-in-social-media/
https://file770.com/zimozi-natsuco-guest-post-the-hugo-awards-evil-fall-is-a-watered-down-affair-and-certain-issues-to-watch-out-for/
https://file770.com/dave-mccarty-makes-statement-about-his-facebook-responses/
https://file770.com/worldcon-intellectual-property-announces-censure-of-mccarty-chen-shi-and-yalow-mccarty-resigns-eastlake-is-new-chair/
https://file770.com/decoding-the-tianwen-project/
https://file770.com/the-2023-hugo-awards-a-report-on-censorship-and-exclusion/ (the big one)
https://file770.com/2023-hugo-awards-related-statement-by-kat-jones/
https://file770.com/diane-laceys-letter-about-the-2023-hugos/
https://file770.com/glasgow-2024-announces-kat-jones-resignation-as-hugo-administrator/
https://file770.com/chengdu-worldcon-wont-account-for-sponsorships/
https://file770.com/cheryl-morgan-dave-mccarty-resign-from-wsfs-hugo-award-marketing-committee/
I don't own a smartphone. I have never owned a smartphone. There are inconveniences, and big organizations definitely try to push you toward the way of doing things which has the lowest costs for them - but there are no actual blockers. There is always a path involving actual humans, and regular phone calls (or emails or paper forms).
Reactions tend to be wistful variations of "I wish I could" or "but how do you?" - and it's really always about the most trivial inconveniences.