I read a quote of Drew's a while back that stuck with me. Just googled and found it:
"When Dropbox was getting off the ground in 2007, there were hundreds of small storage companies. It was almost a cliche, the way that many people believe mobile photo sharing is a cliche now, he says. “The important thing was, I would keep asking people if they used any one of these hundred options, and they all said no. These are my favorite problems to solve. You can’t focus on what everyone else is doing — it has to be about what’s really broken and what you can do to fix it.”"
The author doesn't trash Ultima IV, there's a section (pg 24-25) where a group of students attempt to play the game and get stuck. None of them thought to read the materials that came with the game
I believe Tillerson wanted to stay in Paris so the United States would be involved in the program and shape it's direction. I'd say that's quite a bit different than voluntarily taking on the pledges for Texas.
That's awesome. It does make me wonder though, do the people working in the call centers realize that they're scamming people or do they think it's a legitimate business?