I guess it's better if I give a concrete example of a conversation I recently observed.
Bob is gender neutral. Uses the 'they' pronoun. In a conversation with people, instead of saying "Bob helped me out with this problem", someone says "They helped me out with this problem", referring to Bob, and no one, including Bob, has any idea who they are referring to.
This was touched on briefly in the article, but maybe someone else here can shed some light on this here.
Is it not super confusing for gender neutral to use the 'they' pronoun? It's already in use in the English language. Every time I've heard people try to use it in conversation it's sounded like an Abbott and Costello routine.
Bob is gender neutral. Uses the 'they' pronoun. In a conversation with people, instead of saying "Bob helped me out with this problem", someone says "They helped me out with this problem", referring to Bob, and no one, including Bob, has any idea who they are referring to.