> major interfaces changes on a regular basis, each of which we have to spend time walking our clients through
I worked in web development ~15 years ago. As part of my job, I was tasked with another developer to transition a major client from a 4D system to PHP/MySQL. The other developer was keen to change how the admin interface worked. The client was keen to keep it the same for this very exact reason. They did not want to have to spend the time re-training their rather sizable staff.
The other developer won the argument with the boss. The new interface went in. The client eventually dumped the company. That's a lesson I've never forgotten, and it seems like a lesson too many technical people don't understand.
I knew the same thing would happen when they pushed Gutenberg. I'm convinced it was never about improving WordPress. It was about competing, via WordPress.com, with Square, Wix, and others.
I understand a lot of people still remain skeptical of utility-first approaches. And answering the same questions repeatedly gets frustrating.
However, please avoid the snark. It diminishes the discussion. It took me a long time to come around to the idea, and the snark of (some of) its supporters was precisely part of the reason for that.
I worked in web development ~15 years ago. As part of my job, I was tasked with another developer to transition a major client from a 4D system to PHP/MySQL. The other developer was keen to change how the admin interface worked. The client was keen to keep it the same for this very exact reason. They did not want to have to spend the time re-training their rather sizable staff.
The other developer won the argument with the boss. The new interface went in. The client eventually dumped the company. That's a lesson I've never forgotten, and it seems like a lesson too many technical people don't understand.
I knew the same thing would happen when they pushed Gutenberg. I'm convinced it was never about improving WordPress. It was about competing, via WordPress.com, with Square, Wix, and others.